Delivery & Returns

Delivery

  

UK delivery is priced at checkout according to your postcode and items in your basket. You can also find out UK delivery price using the Delivery Calculator on any product page  

For non-UK delivery, you will receive a quote within 2 working days of placing your order

    

UK delivery pricing in brief:

Small Items

Small, non-fragile items by parcel courier from £7.95 inc VAT - Normally within 3 working days

Furniture Items within London

One Man Delivery Service by Addison Lee from £17 inc VAT - Normally available next day

Two Man Delivery Service by Happy 2 Move from £40 inc VAT - Normally within 7 days

Furniture Items within England and Wales

One Man Service by H&H Transport from £65 inc VAT - Normally within 15 working days

Two Man Delivery Service by H&H Transport from £110 inc VAT - Normally within 15 working days

Furniture Items to Scotland

One Man Service from £165 inc VAT - Normally within 15 working days

Two Man Delivery Service from £245 inc VAT - Normally within 15 working days

 

Returns

 

Online

We are confident you will be delighted with your purchase from The Old Cinema. However, if you change your mind for any reason then simply inform us by email ([email protected]) within 14 days of receiving delivery. You will then have a further 14 days to return the item, in original condition, for a full refund. We do not refund delivery charges and you will be responsible for the cost of returning the goods to us (equivalent to the original delivery charge), unless an item is found to be faulty or not as described. Items returned damaged or altered will not be refunded. We do not offer refunds on any custom-made items.

In-Store

Items purchased in our store (in person): 
You may be entitled to a refund, repair, or compensation if an item you purchased is faulty or not as described. In addition, we are happy to accept return of unwanted goods for a full refund if you change your mind. Simply inform us by email ([email protected]) within 7 days of purchase, and return the item in original condition within a further 14 days. In such cases we do not refund delivery charges and you will be responsible for the cost of returning the goods to us. We do not offer refunds on any custom-made items.